Commitment To Clients
In more than over 45 years of practicing law, we have emerged as a law firm with an unyielding dedication to our clients in a caring, honest, and ethical way, all the time remaining sensitive and attentive to the special personal needs of each individual. The following is the pledge we have given to each of the 25,000 Mainers we have successfully represented in personal injury or disability claims, and we will give this pledge to you:
Lawyers Who Care
Excellence in client service is our firm's highest priority. We know that a serious personal injury is a life-altering event. We hear every day about our clients' hardships when they have lost a loved one or suffered a significant trauma, and see first-hand the physical and emotional pain experienced by our clients. Our state-wide practice is made up of over 40 determined and caring individuals who stand ready to assist you with your claim. We will do our utmost to ensure that you are fully and fairly compensated, and receive the full justice you deserve.
Honest Advice About Your Case
Our advice about the best way to proceed with your claim will be based on our extensive experience and knowledge in handling similar claims. We will share with you our honest opinion about the various options available to you, and will communicate with you in a respectful manner that is straightforward and easy to understand.
Our legal staff works intelligently, creatively, sensitively, and aggressively with one goal in mind: success for our clients. Pursuing a claim for damages against an insurance company requires tenacity, patience, and perseverance. These important values are the driving forces at our law firm.
Our attorneys are highly experienced, having worked on more than 25,000 claims for injured and disabled Mainers. Our legal staff is knowledgeable about the latest changes in Maine law and court decisions. All of our attorneys work exclusively to help victims of injury and disabled persons.
Phone Calls Returned Promptly
When you call our office, you will speak with a person who can answer your questions. If your attorney or case manager is not available when you call, he or she will return your call promptly. As an enhanced service to our clients, we also offer a confidential Client Information Update Hotline. Our private toll-free number (1-866-275-4563) is accessible 24 hours a day, seven days a week, and is available to all of our clients.
"From my first meeting with Ben Bornstein and case manager, Michelle Pelletier, I felt confidence in their willingness and ability to work to bring results from my accident. Over the course of eleven months they managed all the details involving reimbursement for medical treatment, thus reducing stress and uncertainty. They kept in touch by phone and email, and answered my questions promptly. They are professionals with a human touch. I would not hesitate to recommend the law offices of Joe Bornstein."
- S.V., Cape Elizabeth, ME